How to Handle Social Media Reviews and Comments for Your Mortgage Business

wemlocustomer satisfactionLeave a Comment

As a mortgage loan originator or mortgage broker, customer satisfaction and retention are essential for growing your business. And many customers will turn to online reviews for feedback from others before making their decision to work with you. According to BrightLocal, a whopping 87% of consumers read online reviews for local businesses in 2020. That means both positive and negative … Read More

Straight From the Customer’s Mouth: “We Value Their Partnership.”

wemlocustomer satisfaction, Mortgage Loan OriginatorLeave a Comment

Bill Mullan has been a mortgage loan originator since 2016 and a wemlo℠ customer since November of 2020. Before then, his office primarily used an in-house loan processor, but an increase in volume drove a need for additional support. Additionally, their loan processor had to take a medical leave, so having the option to bring in outside processors was a … Read More

Are You a Mortgage Originator? How to Make Your Business Irresistible to First-Time Homebuyers

wemlocustomer satisfaction, loan origination, Mortgage broker businessLeave a Comment

first time homebuyer mortgage originator

If you are a mortgage originator and you want to attract first-time homebuyers, you must stand out from your competitors. These tips will help you differentiate your business and draw in clients who are new to the market. First-time buyers account for a large portion of the realty market. In 2019, according to the National Association of Realtors (“NAR”), they … Read More

4 Tips to Tell Your Clients So They Can Save on Their Mortgage Loan

wemlocustomer satisfaction, loan origination, Mortgage broker business, mortgage refinanceLeave a Comment

mortgage loan originator

As a mortgage loan originator, you need to provide your clients with value. When you offer them value, your clients will be more likely to use your services again and recommend you to others. The question that you should be asking yourself, then, is this—what can I do that will help my clients? We’re talking tangible value, here. What is … Read More