Answering Common Borrower Questions: “What’s a Cash-Out Refinance?”

wemlocustomer satisfaction, customer service

Two women are mid-discussion and sitting at a table.

Because your work doesn’t necessarily end on closing day. As a mortgage loan originator (MLO), you’re likely talking with borrowers about building home equity on a regular basis. But what about when it comes time to tap into those funds? Educating, empowering, and assisting borrowers throughout their homeownership journey is a key part of your job, which doesn’t always end … Read More

Answering Common Borrower Questions: “Can I Get a Mortgage with Bad Credit?”

wemlocustomer satisfaction, customer service

Paper that reads credit report with credit score information.

These clients might need your help, guidance, and, above all, empathy. Working alongside borrowers with “bad” credit can be tricky. They might be anxious, regretful, or scared when it comes to their loan options. Or they might be unsure whether they’ll qualify for a mortgage at all!   Either way, when a client with bad credit walks through the door, … Read More

How Mortgage Loan Originators Can Use Twitter For Networking

wemlobusiness development, Mortgage Loan OriginatorLeave a Comment

As a mortgage loan originator or mortgage broker, networking is an essential part of growing your business. While many professionals are taking advantage of the usual suspects, such as Facebook and LinkedIn, Twitter may also offer a wealth of untapped potential.   Twitter is one of the most popular social media sites today with 330 million users worldwide. Plus, a … Read More