Why We Love Our LO Clients

Heartfelt thoughts from the #teamlo

Ahh, one of the loveliest days of the year is finally here. This Valentine’s Day, we asked some of our wemlo℠ leaders what makes our secret sauce – our loan originator customers – so special. Check out our team’s thoughts below:  

A Collaborative Culture

A flourishing culture that is unparalleled in the industry doesn’t just happen overnight. So, we asked Dora G., manager of wemlo education, how wemlo mortgage loan originator clients have been instrumental in shaping our company’s culture.  

“We have a group of LO clients that have been with wemlo since inception, and they have truly cultivated and captured wemlo’s core values. Our culture, which is heavily influenced by all wemlo LO clients, is built on a one dream, one team mindset. It is evident day in and day out that everyone is continuously working together to better our services, better ourselves, and help the entire organization thrive. The thoughtful and synergetic efforts we make internally are constantly making a difference within the lives of every borrower our clients serve.”  

As our Processing Manager, Jessica C. has a unique perspective about wemlo’s culture and how it propels LOs to do their very best.  

“Our values enable the entire #teamlo to welcome challenges and refuse to take no for an answer. We push to find solutions and provide exceptional customer service, so their borrowers return for repeat business and give referrals. As our business partners, LOs appreciate how we actively listen and respond to their needs so we can truly help them grow and be successful.”  

There’s No Place Like Home

As cliché as it might sound, wemlo knows that making homeownership dreams come true is one of the coolest parts of working in this industry. We also know that being the place our loan originator clients choose to call their professional home is an immense privilege. Here is what Director of Operations, Zabrina S., had to say about this honor.  

“We pride ourselves on creating connections and relationships with our loan originator clients that empower them to grow their business and provide stellar customer service. At wemlo, we view this relationship as a partnership where we care about their success as much as our own. Their choice to send loans and business our way is paramount for our success as a processing company.”  

A Mutual Feeling

When it comes to a team-centric mentality, we practice what we preach at wemlo. We asked Chelsea B., vice president of operations, to talk about the importance of being a team built upon trust during the mortgage transaction.  

“Since we’ve been in business, we’ve reaffirmed the trust our LO clients have in wemlo as they hand over the metaphoric “baton” and let us help them finish the race and get borrowers into their dream homes. This trust has been earned over time from LOs who see the value in wemlo to scale their business. While they trust us to manage teams, pipelines, and loans, LOs are able to focus on doing what they love most – helping clients.”  

Head of Accounts, Hector R., knows firsthand that authentic relationships are a key part of our loan originator clients’ success.

“Our in-house team truly has a passion for the mortgage industry, and we strive to forge relationships through every transaction. As valued teammates to the LOs, we’re here to answers borrowers’ questions, act as a home loan guide, and communicate transparently and effectively throughout the entire mortgage process.”  

Do you love keeping up with the latest mortgage news, tips, and updates? Then wemlo has a weekly gift for you – just sign up for the wemlo Weekly where we provide everything you need to know all in one place.  

We love our loan originator customers like family and if you’re not part of our wemlo family yet, the door is always open! Sign up for a demo here and we’ll be ready to welcome you with open arms.