Legal.

Terms & Conditions

The wemlo service (the “Service”) is comprised of various web pages operated by Wemlo, LLC (“Wemlo”). The Service is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms of Use”). By using the Service you agree to be bound by these Terms of Use. wemlo provides the Service in accordance with these Terms of Use. Please read these Terms of Use carefully, and keep a copy of them for your reference.

wemlo is a document workflow management system

wemlo is an online document workflow management system used by borrowers and mortgage loan originators. The Service includes features for uploading, downloading, and managing documents and information related to obtaining a loan. These Terms of Use apply to all users, including borrowers and loan originators.

Privacy

Your use of wemlo.io is subject to wemlo Privacy Policy. Please review our Privacy Policy.

If you are under 18, you may use the Service only with permission of a parent or guardian. If you are under the age of 13, you cannot use the Service. wemlo does not knowingly collect, either online or offline, personal information from persons under the age of 13. Always use caution when giving out any personally identifying information about yourself or your children.

Electronic Communications

You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and through the Service, satisfy any legal requirement that such communications be in writing. These communications are considered part of the Service. You cannot opt out of receiving these communications. Notices to you may be made via either email or regular mail.

Registration of Account

In order to use the Service, you must have a valid wemlo account (an “Account”). To establish an Account, you must provide wemlo with a valid email address, a password, and other information. You may update your email address or password at any time. You are responsible for maintaining the confidentiality of your Account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur through your Account. You may not assign or otherwise transfer your account to any other person or entity.

You acknowledge that wemlo is not responsible for third party access to your Account that results from theft or misappropriation of your Account. You agree to immediately notify wemlo of any unauthorized use of your Account or any other breach of security, and ensure that you exit from your Account at the end of each session. wemlo may log you out of your Account if you are inactive for an extended period of time. If your password is stolen or our Account is otherwise compromised, you must immediately notify wemlo and change your password. wemlo cannot and will not be liable for any loss or damage arising from your failure to maintain the security of your Account or password.

You represent and warrant that all of the information provided by you to wemlo is correct and current; and you have all necessary right, power, and authority to enter into these Terms of Use and to perform the acts required of you by these Terms of Use. If you provide any information that is untrue, inaccurate, not current, or incomplete, or wemlo has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, wemlo has the right to suspend or terminate your Account and refuse you access to the Service.

Collection of your Personal Information

“Personal Information” means information that identifies you, such as your name, address, location, social security number, phone number, fax number, or email address. Personal Information includes financial documents and information that you may upload or otherwise transmit to the Service. This information is used to complete certain transactions.

From time to time wemlo may request additional Personal Information to provide you with other benefits of the Service. In all such instances, you will be given the opportunity to provide or to decline to provide that information and it will be used only for the stated purpose.

Storage of Personal Information and documents

wemlo may establish general practices and limits concerning use of the Service and data storage limits for your use of the Service. wemlo may modify such practices and limits from time to time without notice.

The Service is not intended as a backup or storage system. You agree to maintain backup copies of all of your Personal Information, documents, and communications submitted to the Service. wemlo shall have no responsibility or liability for the deletion of, the failure to store, or the failure to transmit, any Personal Information, documents, or communications maintained by the Service.

The Service is provided “as is”

wemlo strives to provide a useful and reliable Service, but there are certain things that we cannot guarantee. TO THE FULLEST EXTENT PERMITTED BY LAW, WEMLO AND ITS AFFILIATES, SUPPLIERS, AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICE. THE SERVICE IS PROVIDED “AS IS.” WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WEMLO OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, LOSS OF DATA, OR LOST PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SERVICE, WITH THE DELAY OR INABILITY TO USE THE SERVICE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, OR SERVICES OBTAINED THROUGH THE SERVICE, OR OTHERWISE ARISING OUT OF THE USE OF THE SERVICE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF WEMLO OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICE.

THE INFORMATION, SOFTWARE, PRODUCTS, AND FEATURES INCLUDED IN OR AVAILABLE THROUGH THE SERVICE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. WEMLO OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS OR CHANGES IN THE SERVICE AT ANY TIME.

Indemnification

You agree to indemnify, defend and hold harmless wemlo, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities and expenses, including reasonable attorneys’ fees, relating to or arising out of your use of or inability to use the Service.

You further agree to indemnify, defend and hold harmless wemlo, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses, including reasonable attorneys’ fees, relating to or arising out of any documents or information you upload or download or otherwise transmit through the Service; your violation of any of these Terms of Use; your violation of any rights of a third party; or your violation of any applicable laws, rules or regulations. wemlo reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall fully cooperate with wemlo in asserting any available defenses.

No unlawful or prohibited use

As a condition of your use of the Service, you warrant that you will not use the Service for any purpose that is unlawful or prohibited by these Terms of Use. You may not use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party’s use and enjoyment of the Service.

The Service provides communication features including the uploading and downloading of documents. You agree to use the Service only to upload, download, send and receive documents and information that are proper and related to the Service.

You agree that you will not:

  • upload, post, email, or otherwise transmit any computer viruses, routines, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;

  • upload, post, email, or otherwise transmit any document or information that infringes any patent, trademark, trade secret, copyright, rights of privacy or publicity, or other proprietary rights of any party;

  • upload, post, email, or otherwise transmit any inappropriate, profane, defamatory, infringing, obscene, harassing or threatening documents or information;

  • interfere with or disrupt the Service or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service, or otherwise interfere with the Service in any way, including through the use of JavaScript or other coding;

  • obtain or attempt to obtain any documents or information through any means not intentionally made available or provided for through the Service;

  • take any action that imposes an unreasonable or disproportionately large load on our infrastructure;

  • download or access any document or information that you know, or reasonably should know, should not be accessible to you;

  • harvest or otherwise collect information about others, including email addresses, without their consent;

  • violate any applicable laws or regulations; or

  • exceed the scope of the Service that you have signed up for; for example, accessing and using features that you do not have a right to use or sharing your Account information with other people.

wemlo reserves the right to monitor your use of the Service and edit, refuse to post, or to remove any information or documents, in whole or in part. In addition wemlo may terminate your Account at any time without further warning if it determines that you have violated these Terms of Use or their spirit.

Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use the Service strictly in accordance with these Terms of Use. You agree not to reproduce, duplicate, copy, sell, resell, or exploit the Service or any portion of the Service without the express permission of wemlo.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used in the Service, is the property of wemlo or its suppliers and protected by copyright, trademark, and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright, trademark, and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale of the Service; or create derivative works of the Service. No resale of the Service is permitted without the express written consent of wemlo.

Third Party accounts

You will be able to connect your wemlo account to third party services. By connecting your wemlo Account to a third party service, you acknowledge and agree that you are consenting to the continuous release of information about you to that third party in accordance with your privacy settings with those third party services and the terms of service of those third parties. If you do not want information about you to be shared in this manner, do not use these features. You may disconnect your Account from third party services at any time.wemlo encourages you to review the terms of service and privacy policies of any third-party service you connect to your wemlo account so that you can understand how those services collect, use, share, and protect your information. wemlo is not responsible for the terms of service, privacy policies or other content on or of third party services.

Linked Services

The Service may contain links to other services (“Linked Services”). The Linked Services are not under the control of wemlo and wemlo is not responsible for the contents of any Linked Service, including without limitation any link contained in a Linked Service, or any changes or updates to a Linked Service. wemlo provides these links to you only as a convenience, The inclusion of any link does not imply endorsement by wemlo of the Linked Service or any association with its operators.

Termination, cancellation, and refund policy

We offer a free trial period that you can use to try out our service. After the free trial period, you may cancel your Account at any time, but wemlo will not provide a prorated refund.

Your data is yours. You can remove it anytime you want. When you request that we terminate your Account, your Personal Information including your documents will be permanently expunged from our primary production servers and further access to your Account will not be possible. wemlo will disconnect your Account from all third party services. However, there might be some latency in deleting your information and documents from our backup servers and backup storage. wemlo keeps these backups to ensure our continued ability to provide the Service in the event of malfunction or damage to our primary production servers. In addition we may retain certain information or documents if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.

wemlo reserves the right, in its sole discretion, to terminate your access to the Service or any portion thereof at any time, without notice. In the event your access is terminated by wemlo, your Account will be disabled and you will not be granted access to your Account or any document or information hosted by the Service. wemlo may delete your documents or information.

In the event of termination, wemlo may also withdraw and at its discretion reallocate the public web address of the Service.

Government and legal requests

wemlo’s performance under these Terms of Use is subject to existing laws and legal process, and nothing contained in these Terms of Use is in derogation of wemlo’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Service or documents or information provided to or gathered by wemlo with respect to such use. wemlo reserves the right to disclose any documents or information as necessary to satisfy any applicable law, regulation, legal process or governmental request.

International users

The Service is controlled, operated and administered by wemlo from our offices within the United States of America. If you access the Service from a location outside the U.S.A., you are responsible for compliance with all local laws. You agree that you will not use the Service in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Florida law applies

To the maximum extent permitted by law, these Terms of Use are governed by the laws of the State of Florida. Any dispute arising under or in connection with the Service or these Terms of Use shall be subject to the exclusive jurisdiction of the state courts located in Palm Beach Country, Florida or the United States District Court for the District of Florida, located in Boca Raton, Florida. You hereby consent to the exclusive jurisdiction and venue of these courts. Use of the Service is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms of Use, including, without limitation, this section.

Not a joint venture

You agree that no joint venture, partnership, employment, or agency relationship exists between you and wemlo as a result of these Terms of Use or use of the Service.

If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms of Use shall continue in effect.

wemlo is not designed or licensed for hazardous environments

Without limiting the foregoing, the Service is not designed or licensed for use in hazardous environments requiring fail-safe controls, including without limitation operation of nuclear facilities, aircraft navigation/communication systems, air traffic control, and life support or weapons systems.

New, modified, and discontinued features

Unless explicitly stated otherwise, any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to these Terms of Use. wemlo may at its sole discretion modify or discontinue features of the Service from time to time without prior notice. You agree that wemlo shall not be liable to you or to any third party for any modification, suspension, termination, or discontinuation of the Service.

Access through unauthorized means

You agree not to access the Service by any means other than through the interfaces that are provided by wemlo for use in accessing the Service.

Injunctive relief

You acknowledge that any use of the Service contrary to these Terms of Use, or any transfer, sublicensing, copying, or disclosure of technical information or materials related to the Service, may cause irreparable injury to wemlo, its affiliates, suppliers, and any other party authorized by wemlo to promote the Service (“Promoters”), and under such circumstances wemlo, its affiliates, suppliers, and Promoters will be entitled to equitable relief, without posting bond or other security, including, but not limited to, preliminary and permanent injunctive relief.

Any and all rights and remedies of wemlo upon your breach or other default under these Terms of Use will be deemed cumulative and not exclusive of any other right or remedy conferred by these Terms of Use or by law or equity on wemlo, and the exercise of any one remedy will not preclude the exercise of any other.

Statute of limitations

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or these Terms of Use must be filed within one year after such claim or cause of action arose or be forever barred.

Entire agreement

Unless otherwise specified herein, these Terms of Use constitute the entire agreement between you and wemlo with respect to the Service and they supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and wemlo with respect to the Service. A printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
The captions and headings appearing in these Terms of Use are for reference only and will not be considered in construing this agreement.

Changes to the Terms of Use

wemlo reserves the right, in its sole discretion, to change the Terms of Use under which the Service is offered. If wemlo changes these Terms of Use, you will be required to agree to them prior to resuming use of the Service. If you choose not to agree to the changes, you may request a prorated refund.

Effective as of 2019 April 1

We provide this overview so that you can better understand the security measures we have put in place to protect your information. wemlo is a document workflow management system. It is owned and operated by Wemlo, LLC.

wemlo takes the privacy of your Personal Information very seriously. We are committed to protecting it. To do that, we have set up procedures to ensure that your information is handled responsibly and in accordance with licable data protection and privacy laws. We are grateful for your trust, and we will act that way.

wemlo stresses its privacy and security standards to guard against identity theft and provide security for your personal information. We regularly reevaluate our privacy and security policies and adapt them as necessary to deal with new challenges.

We use a combination of firewall barriers, encryption techniques, and authentication procedures, among other technologies, to maintain the security of your online session and to protect wemlo accounts and systems from unauthorized access. All information and documents uploaded, downloaded, or transmitted through the Service are processed using secure encryption. All communications, including website and API access, are transmitted over SSL (HTTPS).

When you register for the Service, wemlo requires a password from you for your privacy and security. Your Account password is stored in our databases with one-way encryption so even we do not have access to it.

We regularly update our software and database infrastructure to incorporate patches and updates. All data is backed up on a regular basis to safeguard your data and to ensure our continued ability to provide the Service in the event of malfunction or damage to our primary production servers.

Access to your Personal Information is strictly controlled and used in accordance with wemlo’s internal privacy and security policies and practices. Our databases are protected from general employee access both physically and logically. Our staff is trained and required to safeguard your information. wemlo employees and contractors with access to your Personal Information have been selected in accordance with our privacy and security policies and are bound by confidentiality obligations. If they fail to meet these obligations, they shall be subject to discipline, including termination and criminal prosecution. No employee or contractor may store any Personal Information on any insecure machine (i.e., nothing can be taken from the database and put on an insecure laptop).

Our data center is guarded 24/7/365 by onsite security personnel. Access requires multiple levels of authentication, including biometrics recognition procedures. The data center has security cameras that monitor both the facility premises as well as each area of the data center internally.

Each facility is unmarked so as not to draw unwanted attention. The data center is SSAE16 SOC 2 Type II certified.

Wemlo, LLC complies with all applicable laws. Specifically, wemlo complies with the following laws:

  • E-SIGN ACT – Electronic Signatures in Global and National Commerce Act:
    The E-SIGN Act is a federal act that provides a framework for electronic signatures.
  • UETA – Uniform Electronic Transactions Act:
    The UETA has been adopted by a majority of states. It provides a framework for electronic signatures. It is similar to the E-SIGN Act.
  • GLB ACT – Gramm-Leach-Bliley Act:
    The GLB Act establishes a foundation for consumer privacy.
  • GDPR — General Data Protection Regulation:
    The General Data Protection Regulation (GDPR) is a regulation in European Union law on data protection and privacy for all individuals within the European Union.

Contact Us

If you have any questions about these Terms or our Sites, please feel free to contact us.

Email: privacy@wemlo.io

By Mail/Phone:
Wemlo, LLC
5075 S Syracuse St
Denver, CO 80237
(866) 523-3876